Joe Sinkevich currently serves as senior director of Eclipse client service at SS&C. In this role, Joe manages the global client experience team for the company’s Eze Eclipse platform, overseeing the delivery of daily client support and solutions, new client implementations, client projects, and account management. Throughout his 16+ year tenure working with Eze technology, Joe has held multiple roles, taking on progressively more responsibility with each new position. He first joined Eze as a member of the Eze OMS QA team before joining the Eze OMS consulting team. In 2016, Joe started the Eclipse client service team, building the team from scratch as the platform launched and brought its first clients live in 2017. The team has now grown to nearly 40 global team members focused on Eze Eclipse. Like all Eze client service teams, they provide expert support and employ a "follow the sun” service model, emphasizing localized precision and global collaboration. Joe is based in Boston but has worked across many locations, playing an early role in the launch of Eze’s Chicago office and frequenting Eze’s New York office. Additionally, Joe is an active participant – and previous winner – of the annual Innovation Challenge. Joe holds a bachelor’s degree in economics from Amherst College and earned an MBA from Boston College.
Blog Post by Joe Sinkevich
Joe SinkevichMay, 16 20245 min read
The Art of Sparking Innovation in Large Companies
Innovation is the lifeblood of any organization, driving growth, competitiveness, and ...
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Joe SinkevichOct, 21 20227 min read
Market Changes Put Renewed Focus on Service: Does Your Technology Vendor Measure Up?
Over the past two years, resource limitations and shifting investor preferences have ...
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